Refund policy

Refund Policy

All sales final — exceptions below

We do not accept returns or exchanges for change of mind or size selection. Please review the product details and sizing before ordering. This does not affect the exceptions below or your rights under applicable law.

Damaged, defective, missing, or incorrect items

Email wbros0511@gmail.com within 7 days of delivery with your order number, a description of the issue, and photos where relevant. We will investigate and explain the next steps. Approved damaged or defective claims may receive a replacement or store credit, except where a refund or another remedy is required by law.

Delayed or undelivered orders

If your order has not arrived, contact us with your order number so we can investigate with the carrier. For shipment delays, see our Shipping policy. When we cannot ship within the stated timeframe, we will provide the option to accept a revised shipping date or cancel the unshipped order for a prompt refund, as required by applicable law.

Customer support

For questions before ordering or help with an order, email wbros0511@gmail.com. Nothing in this policy excludes rights or remedies available under applicable law.